Students with Disabilities

It is ISSA’s policy not to discriminate on the basis of disability. ISSA has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794).

ISSA does not discriminate in admission or access to our program on the basis of age, race, color, sex, disability, religion, sexual orientation, national origin or any other category protected by local, state or federal laws. Applicants who are persons with disabilities, as defined in paragraph 104.3(j) of the regulation under Section 504 of the Rehabilitation Act of 1973, may apply for admittance into the program. ISSA will work with the applicant or student to determine whether reasonable accommodations can be effective and/or are available.

ISSA’s ADA Compliance Coordinator -- Paul Arria, accessibility@issaonline.edu, 1-805-745-8111 -- is responsible for coordinating compliance with Section 504 of the Rehabilitation Act of 1973 and Title III of the Americans with Disabilities Act of 1990.

Request for Accommodation

If you would like to request academic adjustment or auxiliary aids, please contact your Program Advisor. You may request academic adjustments or auxiliary aids at any time.

Any qualified individual with a disability requesting an accommodation or auxiliary aid or service should follow this procedure:

1) Notify your Program Advisor in writing of the type of accommodation needed, date needed, documentation of the nature and extent of the disability, and of the need for the accommodation or auxiliary aid. The request should be made at least four weeks in advance of the date needed.

Email: ces-support@issaonline.edu

2) Your Program Advisor will respond within two weeks of receiving the request.

3) If you would like to request reconsideration of the decision regarding your request, please contact your Program Advisor within one week of the date of the response. Please provide a statement of why and how you think the response should be modified.

Section 504 Internal Grievance Procedure

Section 504 prohibits discrimination on the basis of disability in any program or activity receiving Federal financial assistance. The Law and Regulations may be examined in the office of Paul Arria who has been designated to coordinate the efforts of ISSA to comply with Section 504. The Compliance Coordinator can be contacted by phone number at 1-805-745-8111 or by email at accessibility@issaonline.edu.

Any person who believes she/he has been subjected to discrimination on the basis of disability may file a grievance pursuant to the procedure outlined below. ISSA will not retaliate against anyone who files a grievance in good faith or cooperates in the investigation of a grievance.

Procedure:

Grievances must be submitted to Patrick Gamboa, 800-892-4772 or by email at accessibility@issaonline.edu the Section 504 Grievance Compliance Coordinator, within thirty (30) days of the date, the person filing the grievance becomes aware of the alleged discriminatory action.

A complaint must be in writing, containing the name and address of the person filing it. The complaint must state the problem or action alleged to be discriminatory and the remedy or relief sought.

The Section 504 Grievance Compliance Coordinator (or his designee) shall investigate the complaint (i.e., identify and obtain relevant evidence, identify and obtain statements from relevant witnesses) and afford all interested persons an opportunity to submit relevant evidence. The Complainant may also present witnesses relative to the complaint.  The Section 504 Grievance Compliance Coordinator will maintain the files and records relating to such grievances. The Section 504 Grievance Compliance Coordinator will issue a written decision on the grievance no later than 30 days after its filing.

The person filing the grievance may appeal the decision of the Section 504 Grievance Compliance Coordinator by writing to ISSA’s Executive Director, Dr. Salvatore A. Arria, 1015 Mark Avenue, Carpinteria, CA 93013 who can be reached at 800-892-4772 or by email at  sarria@issaonline.edu within 15 days of receiving the Section 504 Grievance Coordinator’s decision.  ISSA’s Executive Director shall issue a written decision in response to the appeal no later than 30 days after its filing.

The availability and use of this grievance procedure does not prevent a person from filing a complaint of discrimination on the basis of disability with the U. S. Department of Education, Office for Civil Rights.

ISSA will take all steps to prevent recurrence of any harassment or other discrimination and to correct discriminatory effects where appropriate.  ISSA will make appropriate arrangements to ensure that disabled persons are provided other accommodations, if needed, to participate in this grievance process. The Section 504 Compliance Coordinator will be responsible for such arrangements.